Team VISION Bulgaria with a presentation on CRM systems in the Plovdiv University

Team VISION presented CRM systems to students

Team VISION Bulgaria took part in the latest event of the series of trainings organized by the ERP Academy which took place in the Plovdiv University “Paisii Hilendarski” on 10th May 2016.

In front of an auditorium of students, tutors and guests Anastas Shopov, Business consulting manager presented the essence and capabilities of the modern CRM systems and their applicability in every area of the business.

Using practical examples, he emphasized the need of successful management of every company’s relationships with its clients and partners especially in the current situation of a highly customer-orientated market.

The participants were greatly impressed by the new and slightly less known capabilities of the CRM software such as the gamification function of Microsoft Dynamics CRM which allows the software to be used as a successful motivator for a company’s sales team; management of social networks presence as well as the popular concept of the Internet of things.

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