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24 years a reliable partner to the Business
Who are we?
Expertise, professionalism and 100% customer satisfaction
We are Team VISION Bulgaria – team of experts with a vision how should a successful business operate in today’s digital world.
Following that vision, we were the first in Bulgaria to start implementing the leading ERP solution Microsoft Dynamics NAV (NAVISION) back in 1999. Since then, we constantly continue to expand our expertise and our portfolio of integrated ERP, CRM and Business intelligence solutions, vital for successfully managing your business on a complicated and highly competitive market.
Our mission is to be a reliable and long-term partner, encouraging and assisting the success of our customers through the integrated business solutions we provide.
We stand next to our customers every step of their way towards digital transformation and we pride ourselves with the success they achieve.
We make no compromises with the quality of our work. Our clients’ satisfaction is the best referral of the professionalism, enthusiasm and full dedication with which we handle every project.
Our principles
In our work we strive to:
01
Meet the specific needs of the client and comply with the best practices in its field of work.
02
Guarantee the highest performance levels of our services with a personal and innovative approach, professionalism and effective communication.
03
Apply clear and effective procedures and methodology.
04
Abide by strict rules of confidentiality regarding the clients’ corporate information (according to the requirements of standard ISO 27001:2013).
05
Maintain long-term relationship with the client, provide high quality support and additional services and solutions.
06
Make our employees training and qualification our top priority.
07
Maintain successful partnership with leading companies in various sectors in order to provide even better and complete customer service.
Our Story
Team VISION Bulgaria – looking back at 23 years of success
Team VISION Bulgaria was established as the first Navision Solution Center in Bulgaria and introduced Navision – a leading ERP system.
A total of nine versions of the ERP solution were localized, including full translation and setup according to the requirements of the Bulgarian legislation and accounting standards.
The company was ISO 9001:2000 certified for high quality of the processes related to the development and implementation of software solutions. In 2010, the certification was renewed according to the revised standard ISO 9001:2008.
Team VISION Bulgaria became Microsoft Gold Certified Partner – the highest accreditation in the partner network.
According to the new Microsoft accreditation, Team Vision Bulgaria earned Gold Enterprise Resource Planning competency for implementation and development of solutions based on Microsoft Dynamics and Silver Data Platform competency for expertise in database management.
Team Vision Bulgaria became partner of the most innovative and visionary BI company – Tableau Software. Microsoft Dynamics CRM is also added to the company portfolio.
Team Vision Bulgaria was chosen to be one of the launching partners of Microsoft, assigned with the Bulgarian localization of the newest version of Microsoft Dynamics NAV 2013. The localization was completed and certified the same year.
Team VISION Bulgaria successfully implemented the ISO 27001:2005 standard for information security management and the ISO 20000-1:2011 standard for service management.
The ISO certificates for Quality management and Information security were successfully revised towards ISO 9001:2015 and ISO 27001:2013.
Team VISION Bulgaria, in partnership with Tableau, held the first ever in Bulgaria Tableau Experience Day conference, which gathered over 120 representatives of various business sectors in Bulgaria.
The marketing automation solution ClickDimensions further expanded the company portfolio. ClickDimensions integrates natively within Microsoft Dynamics 365 CRM to give its users a complete set of powerful marketing tools.
Team VISION Bulgaria celebrated its 20th anniversary together with our clients, partners, colleagues and friends.
Overcoming the complicated situation, Team VISION Bulgaria successfully switched to working entirely remotely and was able to run several implementation projects of both Microsoft Dynamics 365 Business Central and Dynamics 365 CRM for clients in Bulgaria and abroad completely remotely. The year 2020 also marks the first Tableau practical trainings, conducted by our team entirely online.
Team VISION Bulgaria successfully certified and published to Microsoft AppSource Bulgarian Localization and other add-ons to the cloud version of the leading ERP solution Microsoft Dynamics 365 Business Central Online. The following apps are already available at the Microsoft AppSource:
We kept expanding the capabilities of the leading ERP solution Microsoft Dynamics 365 Business Central with new functionalities, developed especially to meet the needs of Bulgarian business. Our newest apps are already available on Microsoft AppSource:
We successfully passed through a rigorous inspection and reconfirmed our ISO certifications for Quality management (ISO 9001:2015), Information security (ISO/IEC 27001:2013) and Management of IT services (ISO/IEC 20000-1:2018).
The Team
Talented professionals with a passion for quality and a vision of how successful business should work in the modern world
Our team consists of talented professionals, shearing the passion for innovation, delivering exceptional quality in their work and a vision how a successful business should function in today’s world.
In the dynamic world of IT solutions, we are constantly investing in improving and expanding of our employees’ skills and qualification. External and internal trainings ensure us being always up-to-date with the newest technologies. Multiple certifications for Microsoft Dynamics, Microsoft SQL Server, System Administration and many more are the formal confirmation of our expertise.
We make no compromises with the quality of our work. Our clients’ satisfaction is the best referral for the professionalism, enthusiasm and full dedication with which we handle every project.
Join the TEAM
We are always open to new professionals who would like to join our team.
Microsoft Gold ERP Competency
Microsoft Silver Data Platform Competency
Due to the steady growth of Microsoft partner network, the company has taken the decision to create a new and more sophisticated structure, which better reflects the expertise of the partners regarding the software solutions they offer. In 2010, Microsoft implemented the so-called competencies. Each of them targets a specific product line and the accompanying services.
The main requirements for achieving a competency are certified by Microsoft professionals, licensed in compliance to the Microsoft methodology specialists and official customer references.
With the mere start of the program, Team VISION Bulgaria achieved its Gold Enterprise Resource Planning competency for implementation and development of ERP solutions based on Microsoft Dynamics and Silver Data Platform competency for its expertise in the field of database management systems.
ISO 9001:2015 – Quality Management
One of the primary advantages of Team VISION Bulgaria is our quality of work, which results in us having a recorded 100% customer satisfaction index. To be able to guarantee and improve this quality back in 2001 the company implemented the ISO 9001:2000 quality standard, which was revised to ISO 9001:2008 nine years later and again to ISO 9001:2015 in the year 2016. The certification was successfully reconfirmed in 2022.
The quality management system in implementation and support of business management solutions and services reflects Team Vision’s internal work rules and ethic. Each of our employees works in accordance with its regulations, which guarantees the high quality of the finished product. Thanks to the quality management system, we are able to predict the results of our work, to optimize our processes and to maintain our corporate image.
ISO/IEC 27001:2013 – Information Security management related to implementation and support of integrated solutions for business management
Our relationship with our clients often includes gaining access to and handling of sensitive company information, which requires following of strict confidentiality rules.
As an additional prerequisite for the proper and adequate protection of the company data in 2013 Team VISION Bulgaria implemented an information security management system in compliance with ISO 27001:2005 standards, which was later revised to ISO 27001:2013 and successfully reconfirmed in 2022. Our employees are obliged to work according to the standard’s regulations and to maintain high level of confidentiality.
ISO/IEC 20000-1:2018 – IT Service Management related to support services for integrated information systems for external customers
The quality and effective services are major prerequisite to providing reliable solutions and gaining customer satisfaction. To protect and guarantee the management of the provided services in 2013 Team VISION Bulgaria implemented the ISO 20000-1:2011 standard, which refers to the fast-developing services in the field of the information technologies. The standard was revised to the most recent ISO 20000-1:2018 in 2020 and successfully reconfirmed in 2022.
Thanks to this standard, we are able to constantly improve our services and guarantee the highest level of customer satisfaction.
Microsoft Corporation
Microsoft Corporation is the biggest software developer in the world according to revenue statistics.
Microsoft Business Solution division is founded in 2001 after the acquisition of the first Microsoft ERP system – Great Plains. Navision and Axapta, the most popular solutions in Bulgaria, are added to it in next few years. Microsoft CRM is own development of the company, which first version is released in 2003. In 2005 after the rebranding of MBS to Microsoft Dynamics, the products got new names: Microsoft Dynamics NAV, Microsoft Dynamics AX and Microsoft Dynamics CRM.
Microsoft has a large partner network of qualified consultants and developers, all certified according to the Microsoft product development criteria.
Tableau Software
Tableau Software is American Software Company developer of interactive products for business analysis.
It all started at the Department of Computer Science of Stanford University. The company itself as Tableau Software is founded in 2003. Its main product is Tableau – Business Intelligence self-service solution that provides big data analysis only using drag-and-drop.
The solution has won lots of awards – Best Overall in Data Visualization Competition (2005), “Best of 2005” for Data Analysis, “Best BI solution for 2008” are just some of them.
Since 2013 Tableau software is at the top of Gartner BI Magic quadrant.
Jet Reports
Jet reports is an international company founded in 2002 in the USA with headquarter located in Portland and 14 more local offices worldwide.
The company provides flexible and easy to use reporting and business analysis solutions, used by over 150 000 users all over the world.
NETRONIC
NETRONIC is a German software company with over 35 years of experience and expertise in development of Gantt chart technologies.
Its mission is to provide small and medium-sized companies with the opportunity to flexibly manage production, projects and service activities with the help of interactive visual schedules.
ClickDimensions
ClickDimensions is a leading marketing automation solution developed specifically for Microsoft Dynamics 365. Since its inception in 2010, the company has focused its efforts on providing all the necessary tools for marketers to fully communicate with potential and current customers, to conduct effective marketing companies leading to more sales.
11235 Ltd.
11235 Ltd. is a consulting company operating in the UK and Bulgaria. The company specialize in developing solutions for customer data analysis (analytical CRM), scoring and others, all based on mathematical models. It offers a wide range of consulting services and proven solutions in areas such as Marketing effectiveness and Customer satisfaction measurement, Loyalty programs, Factor analysis, Customer segmentation, Product profitability, Churn prediction, Time series forecasting and many more in the field of analysis and statistics.
With its expertise and knowledge and by applying both proven and innovative analytical practices 11235 Ltd. helps its clients to increase the effectiveness of their marketing campaigns, develop their customer’s database and profit, and ultimately achieve a sustainable competitive advantage.
ERP Academy
ERP Academy is the first of its kind in Bulgaria, organization committed to the idea of educating young specialist in the area of business software. The Academy is founded by leading Bulgarian ERP companies.
Among the current activities of the organization are the first of its kind in Bulgaria Master’s program “Business intelligence and ERP systems”, established together with the High School of Insurance and Finance (VUZF) and a series of courses with the same topics – ERP, CRM and BI, and other related to them topics, also in a partnership with VUZF. The main objectives of the ERP Academy are: promotion of career opportunities and creation of a training base with materials on the subject and providing the possibility of acquiring a master degree in area of business software sciences. But the organization is not only focused on the opportunity of master degree acquisition, but also on providing other different educational forms, suitable for managers and executives of different types of companies, willing to improve their knowledge on the topic of ERP and CRM systems and Business Intelligence solutions.