25 years a reliable partner to Business

WHO ARE WE?

Superior expertise, professionalism and 100% customer satisfaction

We are Team VISION Bulgaria – team of experts with a clear vision how a successful business should operate in today’s digital world.

Guided by this vision, we were the first in Bulgaria to start implementing the leading ERP solution Microsoft Dynamics NAV (NAVISION), back in 1999. Since then, we have continuously expanded our expertise and our portfolio of integrated ERP, CRM and Business intelligence solutions, essential for successfully managing your business in a complicated and highly competitive market.

Our mission is to be a reliable and long-term partner, actively encouraging and supporting the success of our customers through the integrated business solutions we provide. We stand alongside our customers every step of the way as they navigate the path of digital transformation, and we take great pride in the success they achieve.

We make no compromises with the quality of our work. The satisfaction of our clients is the ultimate testament to the professionalism, enthusiasm, and full dedication with which we approach each and every project.

OUR PRINCIPLES

In our work we strive to:

01

Meet the specific needs of each customer and comply with the best practices in its field of work.

02

Guarantee the highest performance levels in all of our services, combined with a personal and innovative approach, professionalism, and effective communication.

03

Apply clear and effective procedures and methodology. This allows us to deliver results in a timely manner and maintain consistent quality throughout our projects.

04

Strictly adhere to all confidentiality rules regarding our clients’ corporate information (according to the requirements of standard ISO 27001:2013).

05

Build and nurture lasting relationship with our clients, providing them high-quality support and a range of additional services and solutions.

06

Make our employees’ training and qualification our top priority, ensuring they have the necessary skills and expertise to deliver the best possible results for our clients.

07

Maintain successful partnership with industry-leading companies across various sectors in order to provide unparalleled customer service and offer comprehensive solutions that meet the evolving needs of our valued customers.

OUR STORY

Team VISION Bulgaria – looking back at 25 years of success

Team VISION Bulgaria was established as the first Navision Solution Center in Bulgaria and introduced Navision – a leading ERP system.

The team localized a remarkable nine versions of the ERP solution. Each version underwent a meticulous process of full translation and setup to align with the specific requirements of the Bulgarian legislation and accounting standards.

The company demonstrated its commitment to excellence by obtaining ISO 9001:2000 certification for high quality of the processes related to the development and implementation of software solutions. Recognizing the importance of staying current, the certification was subsequently renewed in 2010 in accordance with the revised standard ISO 9001:2008. This achievement underscores Team VISION Bulgaria’s dedication to maintaining and enhancing the quality of its offerings.

Team VISION Bulgaria became Microsoft Gold Certified Partner – the highest accreditation in the partner network.

According to the new Microsoft accreditation, Team Vision Bulgaria earned Gold Enterprise Resource Planning competency for implementation and development of solutions based on Microsoft Dynamics and Silver Data Platform competency for expertise in database management.

Team VISION Bulgaria further solidified its status as a pioneering organization by becoming a partner of Tableau Software, a highly innovative and visionary business intelligence (BI) company. This partnership allowed the company to offer cutting-edge BI solutions to its clients. Moreover, the company expanded its portfolio by including Microsoft Dynamics 365 CRM, enhancing further its capabilities and offerings.

Team VISION Bulgaria was selected to be one of the launching partners of Microsoft, assigned with the Bulgarian localization of the latest at the time version of Microsoft Dynamics NAV 2013. This significant responsibility highlighted the company’s  expertise and trustworthiness in the field. The localization was completed and certified the same year.

Team VISION Bulgaria demonstrated commitment to information security management by successfully implementing the ISO 27001:2005 standard as well as the ISO 20000-1:2011 standard for service management.

The ISO certificates for Quality management and Information security were successfully revised towards ISO 9001:2015 and ISO 27001:2013. These revisions reflect Team VISION Bulgaria’s ongoing pursuit of excellence and efforts to improve and adhere to international standards.

Team VISION Bulgaria partnered with Tableau to host the first-ever Tableau Experience Day conference in Bulgaria. The event brought together over 120 representatives from various business sectors in the country, highlighting the company’s commitment to fostering knowledge sharing and collaboration.

The marketing automation solution ClickDimensions further expanded the company’s portfolio. ClickDimensions natively integrates within Microsoft Dynamics 365 CRM, empowering users with a comprehensive suite of powerful marketing tools.

Team VISION Bulgaria celebrated its remarkable 20th anniversary, honoring this milestone alongside our esteemed clients, partners, colleagues, and friends.

In the face of unprecedented challenges in 2020, Team VISION Bulgaria proved its adaptability and resilience by seamlessly transitioning to a fully remote work environment.  Despite the constraints, the company was able to execute several implementation projects of both Microsoft Dynamics 365 Business Central and Dynamics 365 CRM for clients in Bulgaria and abroad completely remotely. The year 2020 also marks the first Tableau practical trainings, delivered by our team entirely online.

Team VISION Bulgaria successfully certified and published to Microsoft AppSource our Bulgarian Localization app and other add-ons to the cloud version of the leading ERP solution Microsoft Dynamics 365 Business Central Online. The team’s dedication resulted in the availability of the following apps on Microsoft AppSource:

Team VISION Bulgaria kept expanding the capabilities of the leading ERP solution Microsoft Dynamics 365 Business Central with new functionalities that address the unique needs of Bulgarian businesses. We are pleased to announce that our latest applications, Monthly Closing and Bulgarian Payroll, are now available on Microsoft AppSource:

 

Furthermore, the company has successfully undergone through a rigorous inspection and reaffirmed its ISO certifications for Quality management (ISO 9001:2015), Information security (ISO/IEC 27001:2013), and Management of IT services (ISO/IEC 20000-1:2018). These certifications demonstrate our commitment to maintaining high standards across all aspects of our operations.

In the year of its 25th anniversary, Team VISION Bulgaria achieved the new Microsoft Solutions designation in the field of Business Applications.

We also continued to develop and add new functionalities to the capabilities of the Dynamics 365 Business Central ERP solution. Seven different apps are now available on Microsoft AppSource, including the recently added:

  • Fleet Management – an application for optimizing the management of the fleet of vehicles;
  • Speedy Courier Services – application for integration of Business Central with one of the leading courier companies in Bulgaria and the region.
OUR TEAM

Talented professionals with a passion for quality and a vision of how successful business should work in the modern world

Our team consists of talented professionals, shearing the passion for innovation, delivering exceptional quality in their work and a vision how a successful business should function in today’s world.

In the dynamic world of IT solutions, we prioritize continuous improvement and expansion of our employees’ skills and qualification. Through both external and internal trainings, we consistently stay up-to-date with the latest technologies. Our team holds multiple certifications in areas such as Microsoft Dynamics, Microsoft SQL Server, and System Administration and more, which serve as formal validation of our expertise.

We hold ourselves to high standards and never compromise on the quality of our work. Our clients’ satisfaction is the best testament to the professionalism, enthusiasm and full dedication with which we handle every project.

Join the TEAM

At Team VISION Bulgaria, we pride ourselves on being an inclusive and vibrant community that welcomes talented professionals from all backgrounds. If you’re passionate about making a difference and are eager to contribute to our vision, we invite you to join our team.

Microsoft Solutions Partner for Business Applications

To stay current with the rapidly transforming world of business management solutions and services and to meet the ever-changing customer demands, Microsoft has once again reconfigured its Partner Program, introducing the Solution Partner designations in six areas of the Microsoft Cloud. The designations help partners demonstrate the breadth of their capabilities in solution areas with high customer demand and opportunities to scale.

We are proud to announce that Team VISION Bulgaria is a Microsoft Solutions Partner for Business Applications, achieving this designation by demonstrating broad technical capabilities and success in delivering technology solutions to our customers.

This designation is an official testimony for our ability to deliver solutions with Dynamics 365 and Power Platform and gives customers a way to identify us as a partner that has both the commitment to training and accreditation, and has the expertise in implementing integrated business management systems that lead to customer success.

ISO 9001:2015 – Quality Management

At Team VISION Bulgaria, what sets us apart is our commitment to delivering exceptional quality, which results in us having a recorded 100% customer satisfaction index. To ensure and continuously improve this level of excellence, back in 2001 the company adopted the ISO 9001:2000 quality standard. Since then, we have diligently updated our certification to ISO 9001:2008 in 2010 and ISO 9001:2015 in 2016. As a testament to our unwavering dedication, our certification was recently reconfirmed in 2022.

The quality management system in the implementation and support of business management solutions and services embodies Team VISION Bulgaria’s internal work rules and ethics. Each of our employees adheres with its principles, which guarantees the highest quality of the finished product. Our quality management system empowers us to predict the results of our work, optimize our processes and uphold our corporate image.

ISO/IEC 27001:2013 – Information Security management related to implementation and support of integrated solutions for business management

To ensure the utmost protection of sensitive company information entrusted to us by our clients, Team VISION Bulgaria places great emphasis on maintaining strict confidentiality protocols.

As an additional prerequisite for the proper and adequate protection of the company data in 2013 Team VISION Bulgaria implemented an information security management system in compliance with ISO 27001:2005 standards, which was later revised to ISO 27001:2013 and successfully reconfirmed in 2022. All our employees are obliged to abide by the regulations outlined by the ISO 27001 standard, ensuring a consistently high level of confidentiality in all aspects of their work.

ISO/IEC 20000-1:2018 – IT Service Management related to support services for integrated information systems for external customers

The quality and effective services are major prerequisite to providing reliable solutions and ensuring customer satisfaction. To protect and guarantee the management of the provided services in 2013 Team VISION Bulgaria implemented the ISO 20000-1:2011 standard, which refers to the rapidly evolving services in the field of the information technologies. The standard was revised to the most recent ISO 20000-1:2018 in 2020 and successfully reconfirmed in 2022.

By adhering to this internationally recognized standard, we continuously enhance our services and uphold the highest level of customer satisfaction. Our dedication to improvement allows us to deliver the best possible outcomes for our valued customers.

Microsoft Corporation

Microsoft Corporation is the biggest software developer in the world according to revenue statistics.

Microsoft Business Solution division is founded in 2001 after the acquisition of the first Microsoft ERP system – Great Plains. Navision and Axapta, the most popular solutions in Bulgaria, are added to it in next few years. Microsoft CRM is own development of the company, which first version is released in 2003. In 2005 after the rebranding of MBS to Microsoft Dynamics, the products got new names: Microsoft Dynamics NAV, Microsoft Dynamics AX and Microsoft Dynamics CRM.

Microsoft has a large partner network of qualified consultants and developers, all certified according to the Microsoft product development criteria.

Tableau Software

Tableau Software is American Software Company developer of interactive products for business analysis.

It all started at the Department of Computer Science of Stanford University. The company itself as Tableau Software is founded in 2003. Its main product is Tableau – Business Intelligence self-service solution that provides big data analysis only using drag-and-drop.

The solution has won lots of awards – Best Overall in Data Visualization Competition (2005), “Best of 2005” for Data Analysis, “Best BI solution for 2008” are just some of them.

Since 2013 Tableau software is constantly among the Leaders in the annual Gartner Magic Quadrant for Analytics and BI platforms.

Jet Reports

Jet reports is an international company founded in 2002 in the USA with headquarter located in Portland and 14 more local offices worldwide.

The company provides flexible and easy to use reporting and business analysis solutions, used by over 150 000 users all over the world.

NETRONIC

NETRONIC is a German software company with over 35 years of experience and expertise in development of Gantt chart technologies.

Its mission is to provide small and medium-sized companies with the opportunity to flexibly manage production, projects and service activities with the help of interactive visual schedules.

ClickDimensions

ClickDimensions is a leading marketing automation solution developed specifically for Microsoft Dynamics 365. Since its inception in 2010, the company has focused its efforts on providing all the necessary tools for marketers to fully communicate with potential and current customers, to conduct effective marketing companies leading to more sales.

ERP Academy

ERP Academy is the first of its kind in Bulgaria organization, committed to the idea of educating young specialist in the area of business software. The Academy is founded by leading Bulgarian ERP companies.

In co-operation with the High School of Insurance and Finance (VUZF), ERP Academy provides the first of its kind in Bulgaria Master’s program “Business intelligence and ERP systems” as well as a series of courses, dedicated to the ERP, CRM and BI solutions and other similar topics. The main objective of the ERP Academy is promoting career opportunities and creating a training base of materials on the subject, as well as providing the option for acquiring a master’s degree in the area of business software sciences.

ERP Academy is focused also on providing different educational forms, suitable for the management and executives of various types of companies, willing to improve their knowledge on the subject of ERP and CRM systems and Business Intelligence solutions.

BAIT

The Bulgarian Association of Information Technologies is the largest and most influential branch organization in the field of information and communication technologies in the country. Established in 1995, the association currently has over 100 members – employers to over 16,600 IT professionals.

The mission of BAIT is to defend the interests of its members and, in parallel, to actively work for the establishment of an information society, the development of the ICT industry in the country and the ICT market as a whole.