Business Software Implementation

Support of business management solutions

Our job does not end with the implementation. We provide reliable long-term support of the implemented solutions and stand by your side at any time during the system operation

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You can rely on our timely assistance and adequate help during the entire support period of your ERP, CRM and BI solution

  • Assistance in working with the system (Help Desk)
  • Debugging and fixing the functionality and/or system settings
  • Optimization of a previously implemented system
  • Consulting and services on developing and enhancing the scope of the solution with additional functionalities (Add-ons) like implementation of a new standard module or functionality; changes in the operation of a standard functionality; development of a new functionality different from the standard one; implementation of a new module to third party modules and systems; etc.
  • Development of new reports and analysis or changes in the current ones
  • Training of users
  • System installation
  • License changes

Reliable support that meets your business needs

To be able to enjoy the full benefits of the implemented business management solution, Team VISION Bulgaria offers you the following support plans:

  • Subscription support – contract for a predefined number of hours for 1-year period, with a discount on hourly rates, based on the number of hours in the subscription.
  • Service support – contract without a set number of hours for 1-year period. The support services are invoiced on a monthly basis.

Want to discuss the needs of your business?

We will gladly help you select the solution that best fits your company’s needs.