RELATIONSHIP MANAGEMENT SOLUTIONS (CRM)

Microsoft Dynamics 365 CRM

Increase sales, run more effective marketing campaigns, provide excellent customer experience and ace your game.
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Microsoft Dynamics 365 CRM helps you transform your relationships into sales and customers into brand advocates

Microsoft Dynamics 365 combines a state-of-the-art CRM (customer relationship management) solutions, providing you with the tools and information you need to win the hearts and minds of the customers.

Dynamics 365 CRM allows you to easily create and keep a clear picture of your customers from the first contact and helps you provide remarkable experience and a personal touch at every stage of the customer journey.

Customer 2.0 requires a new type of approach

In a customer dominated market, it is more important than ever to be able to offer superb customer experience, which builds trust and gains loyalty. Microsoft Dynamics 365 CRM provides you with all tools necessary to meet customers’ growing expectations.

All the information at your fingertips

All you need to know about your customers to engage better and win more sales – rely on actionable insights whenever and wherever you need them

Know your customers

Anticipate your customers’ needs and be able to offer the right products and services at just the right moment

Make it personal

Achieve high-level personalization and provide unique customer experience

Rock the market

Provide your team with everything they need to sell better and faster

Microsoft Dynamics 365 CRM helps you optimize every stage of the customer’s journey

Sales

Sell more, sell faster

Microsoft Dynamics 365 Sales provides your sales team with a complete 360-degree view of the customers and are able to anticipate their needs and offer the right products and survives at the right moment. In addition, the implementation of good practices and the automation of routine tasks increase the team’s efficiency – the salespeople are free to focus on the ever-changing customer demands. The solution’s flexibility makes it easy to reflect your unique business processes.

Marketing

Send the right messages to the right people and turn leads into loyal customers

Dynamics 365 helps you plan and execute better marketing and advertising campaigns by leveraging available customer data. The solution allows you to attract more prospects by creating a well balanced mix of marketing channels and be sure to deliver the right content and messages to the right people in the most effective way. Using Microsoft’s CRM solution, it is easy to monitor how your campaigns are performing and make the necessary adjustments in order to optimize your marketing expenses.

Customer service

Provide more value to your customers, create long-lasting relationship and gain loyalty

Customers are changing. Today over 70% of them expect the companies to focus more on their needs during and after the actual sale. With the help of Microsoft Dynamics 365 CRM you are able to deliver exceptional customer service through all communication channels by providing personalized experience and timely solution to their issues.

Give your agents complete information in a single customer service software to make smart decisions and provide great service.

  • Reveal customers case history, preferences and feedback
  • Provide guidance on entitlements and service-level agreements
  • Display it all in a single interface tailored to their job and skill set

Want to see Microsoft Dynamics 365 CRM in action?

We will gladly demonstrate its capabilities.