Microsoft Dynamics 365 CRM
Supercharge your sales, run more effective marketing campaigns, deliver excellent customer experience and ace your game.
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Microsoft Dynamics 365 CRM helps you transform your relationships into successful sales and customers into loyal brand advocates
Microsoft Dynamics 365 is robust suite of powerful CRM (customer relationship management) solutions, providing you with the necessary tools and insights to win the hearts and minds of the customers.
With Dynamics 365 CRM, you have the power to effortlessly create and maintain a clear and comprehensive understanding of your customers right from the first contact. This innovative solution empowers you to deliver exceptional experience and foster a personal touch at every stage of the customer journey.
From initial engagement to long-term loyalty, Dynamics 365 CRM allows you to leave a lasting impression and cultivate brand advocates who will champion your business.
Customer 2.0 requires a new type of approach
In today’s customer-dominated market, delivering superb customer experience is crucial for building trust and earning loyalty. Microsoft Dynamics 365 CRM solution provides you with all the essential tools needed to meet and exceed your customers’ ever-growing expectations.
All the information at your fingertips
All you need to know about your customers to engage better and win more deals. Rely on actionable insights, accessible anytime, anywhere.
Know your customers
Anticipate your customers’ needs and be able to provide them with the right products and services exactly when they need them.
Make it personal
Achieve high-level personalization and deliver a unique customer experience.
Rock the market
Provide your sales team with the tools and resources they need to sell better and faster.
Microsoft Dynamics 365 CRM helps you optimize every stage of the customer’s journey
Sales
Sell more, sell faster
Microsoft Dynamics 365 Sales is a powerful tool that provides your sales team with a complete 360-degree view of the customers, enabling them to anticipate their needs and offer the perfect products and services at the right moment. By implementing good practices and leveraging automation of repetitive tasks, Dynamics 365 Sales increases the team’s efficiency, allowing the salespeople to dedicate themselves to meeting the ever-changing customer demands. The CRM solution’s remarkable flexibility allows it to seamlessly aligning with your unique business processes, making Dynamics 365 Sales an invaluable asset for your sales team.
Marketing
Send the right messages to the right people and turn leads into loyal customers
Dynamics 365 assists in planning and execute more effective marketing and advertising campaigns by utilizing valuable customer data. The CRM solution allows you to attract more prospects by creating a well balanced combination of marketing channels and be sure that your content and messages reach the appropriate people in the most impactful manner. Microsoft’s CRM solution simplifies the process of monitoring campaign performance, enabling you to make crucial adjustments and optimize your marketing expenses accordingly.
Customer service
Provide more value to your customers, create long-lasting relationship and gain loyalty
Customers are changing. Today over 70% of them expect the companies to focus more on their needs during and after the actual sale. With the help of Microsoft Dynamics 365 CRM you are able to effectively meet these expectations by delivering outstanding customer service across various communication channels. This advanced solution enables you to provide personalized experiences and timely resolutions to customer issues.
Give your agents complete information in a single customer service software to enable them to make informed decisions and deliver exceptional service.
- Easily access customers’ case history, preferences and feedback
- Provide guidance on entitlements and service-level agreements
- Display all customer information in a single interface, customizable to each agent’s role and skill set
``Individual approach to every customer, adequate solutions, wonderful team.``
``Team VISION Bulgaria means professionalism and loyalty.``
``Working with Team VISION Bulgaria is so easy.``
Experience the power of Microsoft Dynamics 365 CRM firsthand!
We are more than happy to showcase the capabilities of Microsoft’s CRM solutions.