Due to the steady growth of Microsoft partner network, the company has taken the decision to create a new and more sophisticated structure, which better reflects the expertise of the partners regarding the software solutions they offer. In 2010 Microsoft implemented the so-called competencies. Each of them targets a specific product line and the accompanying services.
The main requirements for achieving a competency are certified by Microsoft professionals, licensed in compliance to the Microsoft methodology specialists and official customer references.
With the mere start of the program, Team VISION Bulgaria achieved its Gold Enterprise Resource Planning competency for implementation and development of ERP solutions based on Microsoft Dynamics and Silver Data Platform competency for its expertise in the field of database management systems.
Our relationship with our clients often includes gaining access to and handling of sensitive company information which requires following of strict confidentiality rules.
As an additional prerequisite for the proper and adequate protection of the company data in 2013 Team VISION Bulgaria implemented an informational security management system in compliance with ISO 27001:2005 standards, which was later revised to ISO 27001:2013. Our employees are obliged to work according to the standard’s regulations and to maintain high level of confidentiality.
The quality and effective services are major prerequisite to providing reliable solutions and gaining customer satisfaction. To protect and guarantee the management of the provided services in 2013 Team VISION Bulgaria implemented the ISO 20000-1:2011 standard, which refers to the fast developing services in the field of the information technologies.
Thanks to this standard, we are able to constantly improve our services and guarantee higher level of customer satisfaction.